Documentation

Appearance

Background Color: You can change and select a color of the widget as per your Brand.

Default: #673ab7

 

Text Color: You can change and select a color of the widget as per your Brand.

Default: #FFF

Support Person

Add Support Person

Contact Number: Enter mobile phone number with the international country code, without “+” character. Example: 911234567890 for (+91) 1234567890

 

Name: Enter the name of the support person.

 

Title/ Designation: Enter the title/ designation of the support person.

 

Image: Upload an image of the support person here.

 

Schedule: Schedule by days to show support person availability. Time format HH:MM

 

Support Message: Enter a few words about your support.

Basic Settings

Display On Mobile: You can enable or disable widget on mobile. you can also select the widget position on mobile.

 

Display On Desktop: You can enable or disable widget on desktop/ laptop. you can also select widget position on desktop/ laptop.

 

Auto Popup: Enable for auto popup widget after 10 seconds.

 

Filter By Pages: Display widget by page(s). Leave blank to display everywhere.

 

Schedule: Schedule by days to show widget. Time format HH:MM:SS.

 

Custom CSS: Add your custom CSS here

GDPR Compliant

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA).

 

Enable GDPR: You can enable or disable GDPR compliant.

 

GDPR Message: You can enter the GDPR message here.
[wcc_pro_gdpr_link] Use this shortcode for privacy link.

 

Privacy page: Here you can select your privacy page from pages dropdown.

Request Callback

Enable Request Callback: Here you can enable or disable request callback.

 

Title: Enter the request callback title.

 

Name Label,
Number Label,
Message Label: You can enter the label here.

 

Request Button Text: Enter the request callback button text.

 

Submit Button Text: Enter the submit button text.

 

Email Body:  Enter the email message that admin will receive.

 

: This is for display Name

: This is for display Number

: This is for display Message

 

Email To: Enter the email address where all the request callback queries send.

 

Thank You Message: Enter the thank you for request callback message.

Product Query

Enable Product Query: You can enable or disable product query from here.

 

Button Background Color: Select button background color.

 

Button Text Color: Select button text color.

 

Button Text: Enter the product query button text.

 

Contact Person Number: Enter mobile phone number with the international country code, without “+” character. Example: 911234567890 for (+91) 1234567890

 

Button Location: Select the button location on WooCommerce product page.

 

Pre-populate Message: Use shortcode https://wacustomerchat.com/documentation/ for product link and Documentation for product name.